Frequently Asked Questions
Here are the questions we hear most, with straight answers. Can't find yours? Email hello@everdog.com and we'll get back to you quickly.
Common FAQs
Can my dog take the multivitamin and the hip and joint powder at the same time?
Yes. Both formulas use safe, natural ingredients and work well on their own or side by side. For the widest health coverage we suggest giving them together.
How old does my dog need to be?
Both products suit every breed. Start the chews from three months of age and the hip and joint powder from six months.
What does 100% human-grade actually mean?
Plenty of pet supplements are padded with fillers, palm oil, artificial flavours, and preservatives. Every ingredient in our formulas meets the same standard as food made for people, because that's the standard our dogs deserve.
How soon will I notice a difference?
A glossier coat, more energy, and a generally happier dog are the visible perks of building better long-term health. Given daily, most dogs show clear changes within six to eight weeks.
How long does a jar last?
Each jar has 60 chews. That lasts about two months for a small dog under 25 lbs, one month for a medium dog (25 to 75 lbs), and around three weeks for a large dog over 75 lbs.
Which flavours does the multivitamin come in?
Chicken, flavoured with human-grade chicken liver, and Beef for dogs that are sensitive to chicken or simply prefer it. You can pick either flavour on the product page.
Why are there sparkly specks or white crystals in the chews?
Nothing to worry about. Those crystals come from MSM, one of the key joint-support ingredients, which naturally forms tiny crystals. Seeing them is a sign the chews contain a real, undiluted dose.
What if my dog eats far more than the recommended amount?
If your dog gets into the jar or box and eats well beyond the daily dose, call your veterinarian for guidance.
Can I combine them with other supplements?
Yes. Our vets built both formulas from natural ingredients that can be given alone or alongside other common or targeted supplements. It's still worth running your dog's full routine past your vet.
Is this a short-term thing, or does my dog take it for life?
The benefits build over time, so we recommend making it a permanent part of your dog's daily routine.
Can I split the daily serving across the day?
Yes. Give part with breakfast and part with dinner, or use the chews as treats throughout the day.
What is the minimum age for the multivitamin?
Three months and older.
Does the multivitamin help with tear stains?
It can. Vitamin B12, folic acid, and probiotics in the chew support gut health, eye clarity, and coat condition, which together help reduce tear staining. Most dogs show a visible improvement after six to eight weeks of daily use.
Human-Grade
What does 100% human-grade actually mean?
Plenty of pet supplements are padded with fillers, palm oil, artificial flavours, and preservatives. Every ingredient in our formulas meets the same standard as food made for people, because that's the standard our dogs deserve.
Why does human-grade matter for a dog?
We wouldn't feed our dogs anything we wouldn't accept for ourselves. Our formulas don't just meet the bar veterinarians set; they meet the bar doctors and human nutritionists set too.
Ingredients & Production:
Who formulates your products?
A team of veterinarians, medical doctors, and human nutritionists, with every batch tested by an independent lab for quality, purity, and safety.
How do you control quality?
We track every step from raw material to finished product, and each batch goes through third-party testing to confirm it meets our specification.
Where are Everdog products made?
Our formulas are produced at our partner facility in the USA.
Where can I see the full ingredient list?
The complete list, with amounts per serving, is in the Ingredients section of each product page.
Why does the colour of the chews vary?
Because we use natural ingredients and no artificial colouring, batches can come out slightly lighter or darker. That variation is normal and doesn't affect the formula.
Nutrition & Safety:
How do I know it's safe for my dog?
Every formula is developed by veterinarians, doctors, and nutritionists and tested for quality, potency, and safety before it ships.
My dog can't have chicken. Is there an alternative?
Yes. Choose the Beef flavour of the multivitamin.
What's the best way to give a supplement?
With a meal or on its own, whichever your dog prefers. The important part is giving it every day.
What if my dog eats far more than the recommended amount?
If your dog gets into the jar or box and eats well beyond the daily dose, call your veterinarian for guidance.
Do the products need refrigerating?
No. Store them sealed at room temperature, away from direct sunlight.
Is there any chicken in the beef flavour?
No. The beef chew contains no chicken and the chicken chew contains no beef. Strict cleaning and manufacturing procedures prevent any cross-contamination between the two.
Orders & Shipping:
Is shipping free?
Every subscription order ships free. One-time orders carry a flat $4.95 shipping fee.
How quickly do orders go out?
We aim to pack and ship every order within one business day.
Where do you deliver?
Anywhere in the United States and its territories, including P.O. boxes.
Can I return an order?
Yes. We offer a 90-day money-back guarantee. If you're not happy, contact us within 90 days of your most recent order and we'll refund it (up to two jars), no questions asked. The guarantee covers your most recent order only, and orders of three or more items aren't eligible. Full details are in our return policy.
When will I see my refund?
We process the refund to your original payment method as soon as the return arrives. Depending on your bank it can take 7 to 10 days to appear.
Account & Subscription:
How does the subscription work?
Daily health works best without gaps, so we offer discounted deliveries every month or every two months. You save money and never run out.
How do I change or cancel my subscription?
Log in through the Account link at the top of the page. From there you can adjust the schedule, swap products, or cancel at any time.
I cancelled. Can I start again?
Of course. Log in through the Account link at the top of the page and reactivate your subscription whenever you're ready.
Jar & Packaging:
Is the packaging recyclable?
The jars and boxes are recyclable. The individual hip and joint stick packs can be recycled only where flexible packaging is accepted.